From: Australian IT NSW government utilities Sydney Water and Hunter Water are facing a combined $17 million in technology project cost blow-outs just three years after Sydney Water was forced to write down a $61 million investment in a botched billing system. The blowouts, which affect a Sydney Water maintenance system and a Hunter Water customer information system, continue a litany of technology project failures at NSW government departments over the past six years. Sydney Water is already pursuing legal action against PricewaterhouseCoopers over the 2003 billing system failure and Integral Energy is suing former supplier EDS over a bungled customer information system project from the late 1990s. A report issued by NSW Auditor General Peter Achterstraat found that Sydney Water had been forced to up the budget for a new field resources management system from $9.3 million to $20.5 million after the project hit problems in March. The completion date of the project has also been pushed out a year from March 2007 to March 2008. The rescheduling of the project related to major issues with data migration, interface development and user acceptance testing, wrote Mr Achterstraat. |
Have you seen the new UAT tool on download.com Its called Vienna - User Acceptance Testing.